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Large Businesses

Telephone Answering Service Overflow Support

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At PA4You we have a full range of telephone answering services designed to suit larger businesses from overflow call handling, ensuring no calls are missed, to acting as a virtual office and being part of your disaster recovery planning. Our telephone answering services enable you to offer your customers a professional response to all your calls. The following are just some of the features we offer with our telephone answering services. If you need a particular service not listed here, please do not hesitate to contact us.


  • Catalogue Response Lines
  • Retail Outlets
  • Telephone Answering Service
  • Overflow Call Handling
  • Reception / Switchboard Lines
  • Short Term Holiday and Absence Telephone Cover
  • Order Lines and Order Processing
  • 24/7 Out of Hours Cover
  • Diary Management
  • Booking Lines
  • Emergency / Fault Escalation Support Lines
  • Disaster Recovery Planning


"We are a large company with many staff, why should we use PA4You?"

By outsourcing Telephone Answering to PA4You you will:

  • Be able to implement new marketing campaigns quickly without the need for extra premises or to recruit, train and pay for new staff
  • Flexibility to fulfil contracts requiring out of hours or extra peak time staff cover
  • Ensure business growth; increase new customers and improve your existing customer retention / repeat custom levels
  • Improve customer service; give customers the assurance that experienced call handlers and telemarketers have their needs at heart
  • Achieve an impressive ROI (Return On Investment) through the tailored, personalised and effective service provided by PA4You

CallNorthWest member logo.png"What sort of businesses do you work with?"

PA4You works with a large cross section of businesses including:

  • National and International Marketing and Advertising Agencies
  • Insurance and Personal Injury Compensation Claims Management
  • Large Call Centres
  • Elderly Care Associations
  • Solicitors Multi Centre Practices
  • Accountants
  • Construction Industry
  • National Franchisees
  • Nationwide Letting and Estate Agencies
  • Housing Associations

"What do your customers say about you?"

"I've had lots of positive feedback from my internal Customer Services team who deal with your messages since we moved to you from a large call centre. Your call reports are spot on" 
Insurance and Compensation Claims Management

"The consistency and professionalism which PA4You has offered has been exceptional."
Large Multi Office Legal Practice

"They have enhanced our image as a professional and efficient business and taken the time to really learn about our business and terminology to provide intelligent answers to our callers. Their office is now our groups Nationwide preferred supplier and featured in our new franchisees manuals"
Nationwide Letting Agent Franchise

"I'm able to fully focus on the day to day running of the business, knowing our customer enquiries and bookings are safe in your hands."
National Driving School

"It is the first time we have used this sort of service and I must admit we didn't know what to expect, but PA4You's professionalism, dedication and communication skills have helped massively in refining and focussing our new business activities."
National Advertising Agency

All the testimonials on this website are from genuine PA4You customers.  We are happy to provide further background information and verification on each testimonial if you require it.

We have dozens more client's testimonial letters on our office walls we are more than happy to share with you.